Note when making domestic
payments

Ensure rapid processing of your payment by keying in all data carefully when paying invoices and making other payments.

Correct recipient information

Payments will be forwarded to the recipient solely on the basis of the account number. The bank does not compare the recipient's account number and name.
The bank is not responsible for payments made to wrong recipients or delayed payments if the payer has specified the recipient's account number incorrectly.
The payment information forwarded to the recipient includes the keyed-in reference number or, if there is no reference number, a message.

When will a payment be in the recipient's account?

If the payer's and the recipient's accounts are in the same bank, the payment will be in the recipient's account no later than during the banking day following the debit. In practice, payments will often be transferred on the same day.
If the payer's and the recipient's accounts are in different banking groups, the payment will be in the recipient's account within two banking days at the latest.
If a payment has been made in the evening, on the weekend or on a day that is not a banking day, it will leave the payer's bank on the next banking day and arrive in the recipient's account no later than two banking days after.

More information

Domestic Payments