An online scam (e.g. "phishing") often involves asking for your bank identifiers or credit card data through email or false websites. If successful, the scammers try to drain your account or make online purchases.
Scam messages vary a lot and are constantly changing.
Some typical characteristics of a scam message:
- You receive an unexpected email message.
- The sender's name or email address may not be familiar.
- The sender seems to be a reliable party such as a bank or credit card company.
The message is not addressed to you personally.
- The message is written in poor Finnish or in English; however scammers are improving their skills.
- For example, the message warns about a security threat or informs about a technical problem that requires urgent action.
- The message may promise you money or threaten that your account will be closed.
A link or Web address in the message links to a page that asks for confidential information.
Sampo Bank will never request any information about your bank identifiers or credit cards by email. If you contact the bank, you might be asked to state your user ID, but not your password or security numbers.
If you receive an email that requests personal information and it appears to come from Sampo Bank, please contact us immediately.